I call myself a human performance technologist (a souped up instructional designer) because I try to craft holistic learning solutions which go beyond the creation and implementation of training. In order to maximize good worker performance I aim to additionally address the lack of worker resources, the infrequent use of skills, or the lack of incentives to perform to expectations. In this I am strongly influence by the Behavior Engineering Model of Thomas Gilbert.
My interest in performance improvement and organizational development arises from graduate coursework in adult learning theory, performance improvement, instructional design, rapid elearning development, and evaluation in the Organizational Performance and Workplace Learning program at Boise State University. I also have certificate in visual arts technology (digital multimedia) from Shoreline Community College, where I honed my skills in the Adobe Creative Suite, as well as an M.S. in Bacteriology, and bachelor’s degrees in Biology and Norwegian.
I was a community college and university instructor in biological science for 18 years. I am convinced that teaching storytelling, such as scenario-based learning, is the way to engage learner interest and to produce real work-related learning. I bring all those years of writing lessons and giving lectures to the table when I build instruction these days, capitalizing on my own experience of what works and what really doesn’t work.
I have experience writing storyboards and scripts for science textbook companies, where I learned how to work with producers, artists, and sound engineers to create knock-your-socks-off tutorials for middle and high school students. I worked as an instructional designer for technical support onboarding at a digital advertising company, where I learned to project manage an entire learning solution from kickoff to evaluation. I’ve worked in a change management department and made training for a huge software conversion process at that global retail company. I’ve also worked as a project manager-instructional designer at digital marketing and design company, where I refined my skills working with subject matter experts and deadlines.
I am equally adept at creating face-to-face, blended, and elearning training too. But my bottom line is to make a learning solution that improves worker performance. I believe good learning must be scenario-based and in the same context as the workplace performance we are trying to improve.
I would love to work with you to improve the performance of your workers.